Bugoff

RU/EN BF

Managed Server
from 90 USD/month

What’s included:

Basic set: Additional services:
  • backup in external storage (enhanced data reliability);
  • automated monitoring (it's better to prevent a failure than restore it).
Flexible configuration: Our advantages:
  • data center in Germany;
  • time to first byte (TTFB) does not exceed 2 seconds;
  • protection against DDoS-attacks and hackers (CloudFlare, website administration via VPN);
  • high security due to Docker technology;
  • free SSL-certificates within all tariff plans;
  • English speaking support via E-mail and Skype;
  • support response timings are specified in an official Agreement;
  • free trial: 7 days.
Thus, ordering a managed server, you will not have to worry about setting it up and its maintenance. We will do everything ourselves. With the help of the additional services we prevent server crash, database failure and tune server performance.**

Typical problems when ordering conventional unmanaged VPS:

Expensive and complicated:
  • VPS traditionally sold "empty" and requires additional adjustment;
  • special knowledge or a system administrator is required for setting up the Web-server and all the necessary additional services;
Hosting providers usually have large number of customers:
  • buying web hosting from a large company you will become one of the hundreds of thousands customers;
  • using a ticket-system leads to delays in solving problems;
  • the System administrator only cares about server speed, not your website.
Website and web server are vulnerable aginst DDoS-attacks and hackers:
  • even after the initial set up VPS remains vulnerable against DDoS-attacks, which can paralyze the Website operation;
  • static firewall settings (usually iptables) are inefficient against massive DDoS-attacks;
  • a focused brute forse or dictionary-based attack will in some time result in illegal access to your Website or VPS administration functions;
  • without a proper monitoring of your VPS by a human system administrator such an attack will most likely remain undetected.

Our solution:

Distribute primary expenses with time:
  • get the working server right now, pay during the year.
Constant work on server optimization and maintenance:
  • manual and automatic server performance monitoring (allows to prevent server failure before it appears);
  • standard configuration of our servers is constantly improving (increases reliability and performance of servers);
  • we are constantly updating server software for the best performance of your Website.
Reliable protection of your VPS:
  • dedicated System administrator detects DDoS-attacks early and blocks the IP addresses of the attacker;
  • in case of a massive DDoS-attack your Website traffic is redirected to the CloudFlare network, which mitigates light and middle attacks;
  • the administrative access to your Website can be restricted to your office;
  • in this case the administrative panel of your Website will be resistant towards brute force and dictionary-based attacks.
Continuous work on improving the performance of your Website:
  • we have been developing websites for more than six years and know all about how a website should operate;
  • the main task of a dedicated system administrator is to speed up your website by tuning the parameters of the server.

Work scheme:

You
  • pay for the first and the last months of the administration, as well as sign a contract.
We
  • transfer all your websites to our Web server;
  • set up the websites and only then direct your website users to our server;
  • constantly optimize server performance for the best possible operation of your website;
  • monitor the current state of the website - we are the first to obtain the information if it is under attack or overloaded;
  • keep reliability of your website high by preventing server failures;
  • regularly send reports about the work done;
  • solve all the tasks on your websites on any CMS, in any configuration.

The "basic set" in any plan includes:

  • OS (Debian 8) installation;
  • Web-server configuration: Apache + nginx (with performance optimization);
  • database configuration (with performance optimization) + PHPMyAdmin panel;
  • FTP-server configuration including traffic encryption (SFTP)
  • outgoing mail server (SMTP) installation;
  • panel for real-time server load monitoring;
  • user access via SSH (useful for archiving and copy files between website folders);
  • maintaining Web-server logs;
  • generation of SSL-certificate website level (not self-signed) - upon request (free of charge);
  • unlimited number of domains / sub-domains, FTP users;
  • full backup of each website at least 1 time per week (depending on selected plan). Client access to the backup files is not provided in the basic paln. Recovering from backup is performed by the System administrator;
  • transfer of all websites and services from the previous hosting and their registration on the new server;
  • protection against DDoS-attacks.
Some examples of typical tasks for System administrator:
  • troubleshooting of incoming and outgoing E-mails;
  • setting up incoming E-mail server;
  • preventing DDoS-attacks and elimination of their consequences.

Available configurations of VPS*:

Server typeDescriptionCPU (# of cores)RAM, GBSSD, GBDedicated IPPrice/ month
B-1 An entry-level VPS (Virtual Personal Server) suitable for a small number of medium-loaded websites (the exact number depends on the software load from the websites and their planned attendance) 1 1 10 1 40 USD
B-2 Mid-level VPS  is suitable for hosting 3-4  Online stores with the attendance up to 10 000 visits per day. 2 2 15 1 70 USD
B-3 High-power VPS is suitable for hosting 3-4 Online stores with the attendance up to 30 000 visits per day. 4 4 25 3 110 USD
B-4 Powerful VPS for hosting multiple heavily loaded Online stores with attendance up to 60 000 visits per day, as well as installation of additional services such as own E-mail server. 4 8 40 3 150 USD

System Administration:

Type of workPackage descriptionHours per month within the packetPrice / month
“Basic System Administration” Includes 5 hours of the System Administrator work monthly. This time is spent on maintenance and configuration of the selected server: B-1, B-2, B-3 or B-4 in accordance with the customer's requests. The cost of the server is not included in the package price. 5 50 USD
"Standard System Administration" Includes 10 hours of the System Administrator work monthly. The other conditions are the same as in the "Basic System Administration" package. 10 95 USD
"Premium System Administration" Includes 30 hours of the System Administrator work monthly. It includes "Backup Premium" service. The other conditions are the same as in the "Basic System Administration" package. 30 270 USD
"Safeguard System Administration" Includes 200 hours of the System Administrator work monthly. It includes automated monitoring service as well as "Backup Safeguard" service. The other conditions are the same as in the "Basic System Administration" package. 200 1430 USD

Backup and Monitoring:

Type of workPackage descriptionBackup frequencyThe number of copies in the storageStorage sizePrice/month
"Backup Basic" 1 backup with the latest version of files and databases (executed once a week, by default, on Sunday, the day may be changed by agreement with the customer). New backup replaces the previous one. The backup size can not exceed 3GB. 1 time per week 1 3 GB 2.5 USD
"Backup Standard" 3 backups of files and databases weekly (by default performed on Monday, Wednesday and Friday, the days can be changed by agreement with the customer). The newest copy replaces the oldest one. 3 times a week 3 10 GB 7 USD
"Backup Premium" 5 backups of files and databases weekly (by default performed on weekdays, the days can be changed by agreement with the customer). The newest copy replaces the oldest one. The total size of backups can not exceed 15 GB. In the external storage can not be stored more than 5 backups at the same time. 5 times a week 5 15 GB 11 USD
"Backup Safeguard" Unlimited number of backups of files and databases, totaling up to 30 GB. Backup is performed daily. The rotation is performed on reaching the limit of 30 GB, a new copy replaces the oldest. Daily Unlimited 30 GB 21 USD
Automated monitoring (1 month) Monitoring of the availability of sites and server services is performed using an automated system. It allows to pre-alert server failures. - - - 2 USD

* VPS are NOT available separately, only with the system administration services. In each package you can choose any of the listed servers.

** The customer does not have administrative access to the operating system on the server. All administrative tasks (including the installation of new and adjustment of existing software) are performed by a dedicated system administrator. The customer has the user access to the server via SFTP and SSH, access to database management via PHPMyAdmin Web panel, and also has the ability to view the current server load via Ajenti Web panel.

We are tired of neglectful attitude of hosting providers to websites performance and the reluctance of technical support to solve problems according to business needs.
That is why we are launching the service "Managed Servers" for our customers. 
We want your sites perform its mission quickly and reliably.
With our hosting "Managed Server" you will understand what it means "the service of hosting", and how in fact the server should treat your websites.

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